The CAB service has a unique role in Scotland. No other charity offers direct help to so many people over such a wide variety of problems and across the whole of Scotland.
Advice on social security benefits are the largest area of advice provided by Scotland’s Citizens Advice Bureau (CAB) network. In 2014/15, CAB clients received advice on 220,000 new issues related to benefits and tax credits, 37% of the total.
Our on-the-ground experience and extensive evidence base puts us in an ideal position to set out a vision for how Scotland should use its new social security powers.