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Welfare Rights Adviser (full time, fixed term) - Drumchapel Citizens Advice Bureau

Job Details

Job title
Welfare Rights Adviser
Closing date
Friday 13 August 2021
w/c Monday 16 August 2021 by video call
Drumchapel, Glasgow (Remotely during bureau closure as a result of Covid19)
Hours per week
Type of contract
Fixed Term to March 2022
£21,315.00 - 24,447.00 (depending on experience)

More about the job

About the job

Drumchapel Citizens Advice Bureau is seeking to recruit a Welfare Rights Adviser. The Adviser will be working face to face with clients and will undertake casework of a complex nature. They will also support CAB Advisers to ensure the provision and development of a quality advice service, particularly in relation to Universal Credit.

The successful candidate will be self-motivated, enthusiastic team members with excellent interpersonal skills, the appropriate technical skills and a commitment to the work of the CAB service. Good organisational skills are essential, as is experience in welfare benefit and money advice work and knowledge of computer systems and their applications.

This post will start in a remote working capacity during Covid19; thereafter the role involves working between locations across our area of benefit (G1-G15).

The post is funded until March 2022 (with possible extension).

Please note that this is a basic disclosure post.

How to apply

You can download an application pack from the links below or obtain and return applications to Laura McMahon no later than noon on Friday 13th August 2021.


About the employer

Drumchapel CAB strives to be an Equal Opportunities employer.

We hold accreditation under Scottish National Standards for Advice Providers; ISO 9001:2015; and are members with Scottish Association of Citizens Advice Bureaux.

Drumchapel CAB is a charity registered in Scotland No. SC015207

Authorised and Regulated by the Financial Conduct Authority FRN:  617448

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