More about the job
We have an exciting opportunity for a successful candidate to provide quality assurance advice and support to Aberdeen Citizens Advice Bureau (ACAB) to ensure that our high standards of advice giving and support to clients are met. Your role will be to ensure all our advisers are not only providing correct and timely advice to clients, but ensuring that their case notes and all statistical information is correctly recorded on our electronic case management system. This role also involves delivering training to our advisers on what is expected. In this role, you will also ensure that ACAB complies with all standards and requirements as required by Citizens Advice Scotland and our funders.
Further information and an application form can be downloaded using the links at the bottom of this page or can be requested by calling 01224 569757 or emailing email@example.com.
Please note that CVs will not be accepted
Completed application forms should be returned by noon on Tuesday 12 July by e-mail to: firstname.lastname@example.org