Money and Welfare Rights Adviser - Glasgow Parkhead Citizens Advice Bureau

Parkhead CAB is seeking applications for a suitably experienced and enthusiastic individual to join our staff team.

The post of Money & Welfare Rights Adviser is a vital post with Parkhead Citizens Advice Bureau. We believe strongly in making a difference for our clients. Our aim is to ensure that no one suffers through lack of knowledge of their rights and entitlements and that equally through social policy action we strive to make long lasting changes for everyone by raising issues with decision makers at a local and National level. The post holder will contribute to this through providing money, financial capability and welfare rights information, case work and representation.

This is an exciting opportunity for someone who wants a job that makes a real difference to people’s lives. The post holder will be working with colleagues and supporting highly trained volunteers to deliver welfare rights and money advice to our clients. You should have advice delivery experience and thrive on a challenge and assisting your clients to tackle their issues and support them to move forward and plan long-term solutions rather than a quick fix. We believe strongly in delivering a quality advice service in line with the Scottish National Standards. We are also committed to staff and volunteer training and we will ensure that you are fully supported in your role.

Parkhead CAB prides itself in recruiting staff who want to make a positive difference to the lives of those around them. Our priority is to make a welcoming and trusted environment for clients and an enjoyable work place for our staff and volunteers. We believe strongly in our staff wellbeing. If this sounds like something you’d be interested in, then we would love to hear from you.

Parkhead CAB strives to be an equal opportunities employer and welcomes applications from all sections of the community and is happy to discuss variations in hours to help with caring responsibilities. Please note this post will be subject to a satisfactory disclosure check if offered the post. This will also be reviewed at appropriate intervals as detailed in the bureau Recruitment including safeguarding policy.

Our staff tell us: “I have been so impressed with Parkhead CAB as an employer, they really care about staff as well as clients and look out for your wellbeing and the flexibility they allow has really worked for me”

Our clients tell us: “If any of you in your office go home at night wondering if you are doing a good job please think of me and know you most certainly are; you have no idea how much difference this has made to our lives. Thank you so much”