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Spreading the benefits of digital participation

Citizens Advice Scotland responds to The Royal Society of Edinburgh’s interim report of their inquiry into spreading the benefits of digital participation.

The Royal Society of Edinburgh (RSE) is running an inquiry into how digital technologies and the internet are used by the public, businesses, government and charities on a day to day basis. It is examining the opportunities that digital technologies can offer to people and businesses online. But it is also exploring why many remain offline at a time when digital exclusion is likely to lead to increasing exclusion from society and the economy. 

Citizens Advice Scotland has welcomed the interim findings of the inquiry and made some suggestions for further recommendations around supporting people with ill health or a disability to access public services via the internet or by other means, as well as calling for a greater recognition of the challenges faced by rural Scots in accessing public services online. 

For more information on this consultation response, please contact Sarah Beattie-Smith at or on 0131 550 1016

Sarah Beattie-Smith
Publication date
February 2014
Publication type
Number of pages