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The Postcode Penalty: The Business Burden

The Postcode Penalty: The Business Burden

The Scottish CAB service has been campaigning on the issue of unfair delivery charges for the past four years.

Our new report highlights that its not just consumers who feel the burden of unfair delivery charges but 15,000 Scottish businesses are also affected.

This new research shows the impact of unfair delivery charges on Scottish businesses. 90% of businesses who responded to a CAS survey have reported that they are charged extra for having items delivered just because of their postcode, and 76% felt this had a substantial impact on their business.

Rob Gowans
Publication date
April 2014
Publication type
Number of pages