This briefing sets out the results of research conducted on CAS’s behalf by YouGov, in April 2021, using a representative sample of the Scottish population aged 18 or over. The sample size of respondents was 1,029. This research focused on understanding consumer usage of postal services in Scotland, and it included questions regarding affordability, usage, surcharge and other issues covered by the Universal Post Service.
CAS Briefing on Polling on the Universal Services Obligation
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