This document contains data on housing advice code trends and the most common housing advice codes between April and December 2020.
This document summarises trends in advice code data related to housing. All charts are based on advice code data. These are recorded by advisers every time advice in relation to a particular topic is issued. All figures are expressed as percentages of their “parent” advice code category: e.g. housing advice is expressed as a proportion of all advice issues, and PRS advice is expressed as a proportion of all housing advice.