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Spotlight on: Energy

A third of people in Scotland struggle to afford their electricity and gas bills. We’re working hard to give them the advice they need to cut their costs and get a good deal. We’re also pushing politicians and energy companies to ensure the energy system works for people. 

If you have an energy problem you need help with, call the Citizens Advice Consumer Helpline on 08454 04 05 06 or email via our self-help website www.citizensadvice.org.uk.

This page has all the latest news about our work on energy.

News

  1. 10 Feb 2017

    Citizens Advice Scotland (CAS) has responded to the news that Scottish Power is to increase its fuel bills.

  2. 7 Feb 2017

    The Consumer Futures Unit has welcomed the news that the energy regulator Ofgem is to impose a temporary cap on prepayment energy meters. 

  3. 7 Feb 2017

    The Extra Help Unit - based in the CAS Glasgow office – always perform well on satisfaction surveys of the people they help, but this year they’re celebrating their highest ever results.

Publications

  1. Consumer Futures Unit

    Publication date: February 2017

    The Consumer Futures Unit (CFU) has responded to the Scottish Parliament’s joint call for evidence as part of its scrutiny of the Scottish Government’s third draft Climate Change Plan.

    The CFU is pleased to have had the opportunity to comment on Scottish Ministers’ plans for meeting Scotland’s annual greenhouse gas (GHG) emissions reduction targets. In responding to the Scottish Parliament’s joint call for evidence we have limited our comments to areas of the draft plan that are directly relevant to our remit.

    In this publication we present our written evidence to the Environment, Climate Change and Land Reform Committee. Our evidence to the Economy, Jobs and Fair Work Committee and the Rural Economy and Connectivity Committee is available separately and can be downloaded below. 

  2. Consumer Futures Unit

    Publication date: February 2017

    The Consumer Futures Unit (CFU) has responded to the Scottish Parliament’s joint call for evidence as part of its scrutiny of the Scottish Government’s third draft Climate Change Plan.

    The CFU is pleased to have had the opportunity to comment on Scottish Ministers’ plans for meeting Scotland’s annual greenhouse gas (GHG) emissions reduction targets. In responding to the Scottish Parliament’s joint call for evidence we have limited our comments to areas of the draft plan that are directly relevant to our remit.

    In this publication we present our written evidence to the Economy, Jobs and Fair Work Committee. Our evidence to the Environment, Climate Change and Land Reform Committee and the Rural Economy and Connectivity Committee is available separately and can be downloaded below. 

  3. Publication date: February 2017

    The Consumer Futures Unit (CFU) of CAS, the representative body for consumers in the energy, post and water sectors in Scotland, today published its draft Work Plan for 2017-18.

  4. Publication date: February 2017

    The Consumer Futures Unit is publishing a series of briefing sheets that draw together evidence and recommendations on issues relevant to energy, post and water consumers in Scotland. This briefing gives an overview of consumer issues in relation to rural fuel poverty, and was first used at the CFU's Rural Futures Conference in 2017. 

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