On October 1st 2015, the Consumer Rights Act became law. It aims to simplify shoppers' rights, and help businesses know exactly where they stand.
25 Nov 2015
The Chancellor of the Exchequer has announced the UK Government’s Spending Review and Autumn Statement. It contains a number of changes to social security benefits. As has been widely reported, previously announced cuts to tax credits have been reversed (although not in their entirety), but the equivalent changes in Universal Credit remain. The Chancellor also announced changes to Housing Benefit, JSA and ESA.
25 Nov 2015
Citizens Advice Scotland have responded to George Osborne's Autumn StatementSpotlight:
4 Nov 2015
Citizens Advice Scotland has welcomed a report from the House of Commons Public Accounts Committee that calls on HMRC to produce a detailed plan setting out how and when it will provide an acceptable standard of customer service. In the first half of 2015, HMRC answered only 50% of the calls received by its contact centres.Spotlight:
2 Nov 2015
Will Aid is a scheme to have a will drawn up by a solicitor in exchange for a donation to charity.Spotlight: