23 Apr 2014
Citizens Advice Scotland (CAS) has welcomed the new Ofgem campaign ‘be an energy shopper’, though has cautioned that more must be done to help struggling consumers.Spotlight:
23 Apr 2014
Ahead of a Scottish Government summit on tackling payday lending to be held in Glasgow today, CAS continued its campaign to seek action on problem lending by urging banks to become part of the solution.Spotlight:
17 Apr 2014
Citizens Advice Bureaux across the country have long since been a port of call for those dealing with a whole raft of issues.
Now analysis by Citizens Advice Scotland has shown that in 2012/13, the Scottish CAB Service dealt with over one million issues. The majority of these issues - nearly 850,000 - were brought directly to a Citizens Advice Bureau (including the Citizens Advice Direct telephone helpline) with another 200,000 issues being processed by the Citizens Advice Consumer Helpline.
10 Apr 2014
Citizens Advice Scotland has responded to findings by the Financial Conduct Authority (FCA) that bank account overdrafts have ‘complex and opaque’ charges and are often difficult for consumers to understand.Spotlight: