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Payday Loans: your rights, their responsibilities
We are urging consumers to understand their rights when taking out a payday loan. Payday loans are an increasing issue for our clients, and we would like your help to monitor the lenders to ensure fair and responsible lending practices.
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Depend on us
Research evidence shows that the Citizens Advice Service contributes a total benefit to the common good in Scotland of £166.2 million. This is a massive return on the investment of approximately £21 million which is currently spent running the service.
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Free, unbiased advice - manage your money better
The Money Advice Service is here to help you manage your money. Book a free, face to face session with your local Money Adviser, delivered by the Scottish CAB Service, for unbiased help with planning, budgeting, saving and more.
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Patient Advice and Support Service
This service provides information, advice and support for those of you wishing to give feedback or comments, raise concerns or make complaints about health care delivered by NHSScotland.
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Serving, ex-Serving, regular, reserve or a relative?
The Armed Services Advice Project provides dedicated information, advice and support. Call us on 0845 231 0300.
Latest news
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6 Jun 2013
Struggling householders can now get help from two new specialist housing advisers as a result of a strategic partnership launched today between Shelter Scotland and Citizens Advice Direct (Citizens Advice Direct is the Scottish CAB service’s telephone advice-line).
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4 Jun 2013
‘Unscrupulous and exploitative’ landlords are ignoring a new law which requires them to register and protect their tenants’ deposits. This is according to a motion being debated at the Scottish Parliament today, in response to a campaign by the Scottish CAB service.
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27 May 2013
Citizens Advice Scotland want to hear from Scots who have been treated unfairly by payday loan companies in the last 6 months. As CAB colleagues in England and Wales today publish the findings of a survey of payday loan customers there, CAS is extending the Scottish version of the survey to allow more Scots to come forward and report their negative experiences. The survey is at http://www.surveymonkey.com/s/ScotlandPDLs .
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21 May 2013
The Patient Advice and Support Service supported 467 new clients with 1470 new enquiries from 1st January to 31st March 2013.
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