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  1. 3 Feb 2016

    Foundation Scotland has set up a Flood Recovery Fund to relieve hardship across Scotland caused directly or indirectly by storm damage and flooding in December 2015 and early 2016. The fund is open to individuals or families, and community organisations involved in the flood relief effort.

  2. 3 Feb 2016

    A new report on funeral poverty by CAS has found funeral director and local authority costs should be more consistent and bereavement support more widely available.

  3. 22 Jan 2016

    Citizens Advice Scotland and the Scottish Flooding Forum are inviting anyone who has been affected by flooding to participate in a short survey. We are keen to find out if flooding issues have affected the cost of your property insurance, and how. 

  4. 24 Dec 2015

    Ofgem announced recently that it is fining Npower a record £26 million for multiple breaches of their energy licence conditions as well as the standards of conduct.  The Extra Help Unit played a key part in collecting detailed evidence and analysis of poor customer service, which was provided to Ofgem's enforcement team throughout this process, including information and analysis about the issues consumers have been contacting the Extra Help Unit and Consumer Service about.  

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