Spotlight on: Local work
A focus on the local work of our 61 member citizens advice bureaux, delivering essential advice and information services in locations all over Scotland from the outer isles to our city centres.
News
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6 May 2013
The shortlist for the Scottish Charity Awards 2013 has been unveiled and the Armed Services Advice Project is in the running for the Partnership Award.
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25 Apr 2013
New research finds that once all the benefits cuts and welfare changes are in place, they will amount to £1.6billion a year.
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23 Apr 2013
Nathan Sparling set himself the challenge of living on £53 for a week when Work and Pensions Secretary, Iain Duncan Smith said in an interview he could live off the same amount. He decided to make this an opportunity to fundraise for the Citizens Advice Service and collected £750 in sponsorship.
Publications
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Publication date: February 2013
A short briefing on the work of the citizens advice service in Scotland.
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How some online retailers are disadvantaging Scottish consumersPublication date: December 2012
Over 1 million Scots are being ‘routinely ripped off’ by unfair delivery charges because of where they live, according to new evidence published by Citizens Advice Scotland.
By analysing over 3,000 customer complaints and over 500 online companies, we have uncovered a ‘postcode penalty’ that sees some Scots having to pay an average of nearly £19 extra when buying goods online. The problem does not just affect remote rural and island areas, but postcodes right across Scotland. It hits businesses as well as families.
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Publication date: December 2012
The Get LIPPY! team has worked with bureaux to produce over 20 "Advice in" reports analysing the advice needs of their local communities. Advice in Motherwell & Wishaw is available to download as an example.
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The financial benefits of advice provision - the example of the Citizens Advice Service in ScotlandPublication date: November 2012
The Fraser of Allander Institute, on behalf of Citizens Advice Scotland, have published 'The financial benefits of advice provision - the example of of the Citizens Advice Service in Scotland', a study into the economic benefits of the Citizens Advice Service in Scotland.
