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Spotlight on: Health

Advice is good for your health - and we can prove it!  The Scottish CAB Service delivers the Patient Advice and Support Service on behalf of NHS Scotland.  We also contribute daily to the health and wellbeing of our clients and their families through helping them resolve their problems.  

News

  1. 16 Jan 2023

    Tony Kenmuir, Lead Project Manager, CAS in the Herald on Saturday 14 January 2023 

  2. 9 May 2022

    by George Eckton, CAS Director of advice services

    This article was first published in the Herald on 9 May 2022.

  3. 4 Apr 2022

    A service that helps people in Scotland raise complaints about the NHS has reached its tenth anniversary today.

Publications

  1. Claire Williams

    Publication date: June 2020

    Citizens Advice Scotland delivers free, independent, confidential advice and support for patients of the NHS in Scotland through the Patient Advice and Support Service (PASS). 

  2. Christine Lang

    Publication date: July 2019

    Citizens Advice Scotland delivers free, independent, confidential advice and support for patients of the NHS in Scotland through the Patient Advice and Support Service (PASS). 

  3. Christine Lang

    Publication date: July 2019

    Citizens Advice Scotland received 232 responses to the Patient Advice and Support Service (PASS) client feedback survey between 1st April 2018 and 31st March 2019.  Client satisfaction is high with 96% of respondents stating that they were either very satisfied (86%) or satisfied (10%) with the service.

  4. Jana Eyssel

    Publication date: January 2018

    The Consumer Futures Unit (CFU) initiated research to find out how accessible information is to consumers on their rights and responsibilities for private water and sewerage services. This Insight Report, which accompanies a technical report (see below for download link), summarises the research that was undertaken, sets out the findings that emerged and provides policy recommendations.

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