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Welfare Rights Adviser - Shetland Islands Citizens Advice Bureau

Job Details

Job title
Welfare Rights Adviser
Closing date
Monday 12 February 2024
Wednesday 21 February 2024 and Thursday 22 February 2024
Shetland Islands, based in Lerwick, with regular travel throughout the Islands
Hours per week
Type of contract
Fixed-term to end March 2026
£29,579 - £32,488 per annum plus 6% pension contribution

More about the job

About the job

There has never been a more important time to work for CAB. Join us on the frontline of the cost-of-living crisis and play a vital role in helping local people find a way forward.

We are seeking someone who is

  • passionate about delivering an effective service to those most in need
  • enthusiastic and highly motivated, with a positive ‘can do’ attitude
  • a strong team player, with great people skills

You’ll need excellent communication skills, strong IT skills and the ability to thrive in a busy environment.

How to apply

Application packs can be downloaded using the links at the bottom of this page, or from our website or can be requested by email to

Please note CVs will not be accepted.

Applications must be received by Noon on Monday 21 February 2024.

About the employer

Shetland Islands CAB is a member of the Scottish Association of Citizens Advice Bureaux. We deliver free, confidential, impartial and independent advice to the people of the Shetland Islands.  We are the only advice organisation in Shetland. We support over 1500 clients annually and achieve an annual client financial gain of over £1million. Our principal funders are the Shetland Charitable Trust and Shetland Islands Council. We deliver a number of services on behalf of Citizens Advice Scotland and regularly secure a range of external funding to develop projects to meet local need.

Shetland Islands Citizens Advice Bureau is committed to equal opportunities both in service provision and in employment. We offer a competitive salary, excellent terms and conditions of employment, 36 days annual leave, and 6% employer pension contribution. Shetland Islands Citizens Advice Bureau is an inclusive employer considering flexible working arrangements where appropriate.

For more information about living and working in Shetland, see

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