Volunteer Coordinator (part time, permanent) Stirling District Citizens Advice Bureau

Organizational Responsibility

Directly line managed by Deputy Manager & ultimately responsible to CEO.

Summary of main responsibilities:

The Volunteer Coordinator is responsible for coordinating all volunteering work within Stirling District Citizens Advice Bureau. The post holder will seek to maximise volunteering opportunities with the bureau’s operation and in turn reduce the bureau’s dependence on paid staff.  The post holder will act as a recruiter, trainer, organiser and mentor to both office-based and remotely enabled volunteers ensuring they have the necessary training and technology in place to allow them to work. The post holder will communicate regularly with volunteers to ensure they remain satisfied, well-placed and address any concern that may arise. They will also ensure the role of the volunteer is well understood, the CAB’s procedures and policies are implemented and represent all volunteers at meetings with senior management. 

NB – currently due to COVD19 social distancing restrictions, the service is being operated by telephone, email & webchat.

Leave: 29 days Annual Leave, plus 10 days public holidays pro rata.