You are here

Patient Advice and Support Service (PASS) Adviser - East Dunbartonshire Citizens Advice Bureau

Job Details

Closing date
Monday 4 December 2023
Kirkintilloch/ Hybrid
Hours per week
Type of contract
£27318 plus 8% pension (Employer Contribution) and generous annual leave entitlement

More about the job

About the job

The Patient Rights (Scotland) Act was passed in February 2011.  The Act created the Patient Advice and Support Service (PASS) to promote awareness of patient rights and responsibilities, to assist people to deal with issues affecting their health and wellbeing and to provide advice and support to those wishing to give feedback or comments, or raise concerns or complaints about NHS care received.

PASS Advisers will work with the Citizens Advice Bureaux in their local health board area and will also contribute to services provided throughout Scotland via a national PASS helpline and by email via a national PASS website.  The PASS Adviser will provide direct advice and information to clients; support bureaux volunteers to deliver information and advice relevant to the service; assist with the marketing and promotion of the service; and liaise with external organisations in order to maximise the efficiency and effectiveness of PASS. 

How to apply

Further information and an application form can be downloaded using the links at the bottom of this page.

Completed application forms should be returned to  

Visible to
Job category