Money Advice Co-ordinator (full time, fixed term) - Hamilton Citizens Advice Bureau

The Money Advice Coordinator will work across two services which provide debt advice, practical support and representation for people with multiple debt issues. The post holder supports clients and money advice caseworkers to help ensure the efficiency and effectiveness of the service.

Main responsibilities

1. To provide detailed administrative and casework support to:

•  South Lanarkshire CAB Debt Helpline Team
•  In-Court Advice Money Advice Link Worker

2. To provide general administrative support as directed by Team Leader

You will be a well-organised administrator with excellent IT, communication and interpersonal skills with experience of a busy public facing office. The successful candidate will be able to self-manage workload and be a good team player. With attention to detail and a person centred approach you will have the ability to provide practical support to people using our services. You will be flexible and co-operative to ensure the delivery of support to meet citizens’ needs.

We anticipate the service will operate for 55 hours per week and the team will work on a rota basis. This will include some evening and weekend working. Full induction, training and support will be provided.