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Lead Business Development Officer - Citizens Advice Scotland

Job Details

Job title
Lead Business Development Officer
Closing date
Tuesday 27 February 2024
06-07 March 2024
Edinburgh/ Glasgow office with options for blended working (min 1 day a week at the office. This is a minimum, but a successful candidate can opt to be office based 5 days per week)
Hours per week
Type of contract
Level 4, £29,948 - £36,603 per annum, commensurate with experience + benefits

More about the job

About the job

The Citizens Advice network in Scotland is the largest independent advice service in the country. Citizens Advice Scotland is a charity within this network – we act as a national organisation supporting and representing the service as a whole and the interests of citizens. At the heart of the network there are 59 individual citizens advice bureau across Scotland, all operating as independent charities in their own right, which focus on providing support and advice directly to clients. Each of these organisations is a member of Citizens Advice Scotland. We believe that every citizen should have access to free, impartial, and confidential advice that helps them make informed decisions, whenever they need it and however, they choose to access it.

Business Development across Citizens Advice Scotland and the Bureaux Network provides a vital capability to meet our strategic aims and to support the Network’s ambitions as well as to secure the future of our services. The business development function aims to build capacity across restricted, un-restricted and re-commissioning funding streams by undertaking a business development and income generation role at a national, regional, and local level.

The Lead Business Development Officer collaboratively researches and develops new funding opportunities and revenue, from early identification, positioning, pursuit through to proposal submission. Working in partnership with the CAB Network you will ensure the function is actively involved, both locally and nationally, developing and supporting compelling propositions to funders. You will be required to take a lead role in horizon scanning, researching, preparing for, and developing proposals and bids, working with colleagues across the organisation to develop a highly competitive, compliant, and persuasive business submissions. 

Working with colleagues you will ensure we have a comprehensive database for each service area that includes a full understanding of the core and non-core advice areas we operate in, including funding flows, competition, the political environment and the opportunities within each, both nationally and locally.

Building and maintaining effective relationships is key to this role. This is a full time and fast paced role.  

This is an exciting time to join our new Business Development team, where you have the opportunity to make a difference. Our services are even more critical now than ever before in helping those in need and are essential in helping citizens receive the necessary advice and support during these unprecedent times.

For more information, please refer to the Job Pack which can be downloaded on our vacancies page.

Employee benefits 

Citizens Advice Scotland offers excellent terms and conditions. We want our people to have a great work life balance and we have designed our working practices and benefits to support this.  Here are some of things our employees benefit from:  a 35-hour full time working week, 40 days annual leave, genuine flexibility in working hours with a flexi-time system, and blended/hybrid working opportunities for every role. For more details of some of the other benefits on offer to our employees, please see the section on employee benefits in the job pack.

Citizens Advice Scotland is committed to promoting diversity and inclusion.  We offer a range of family friendly, inclusive employment policies and flexible working arrangements to support all our staff. We are also committed to equality of opportunity for all and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

CAS provides options for blended working to allow employees to balance their time attending the office with time working from home.  The number of days you will be able to work from home each week will be dependent on your job role and can be discussed as part of the recruitment process.

How to apply

To apply for this role, please send completed copies of the Personal Details Form, along with your current CV to:

In addition, we ask you to provide a short written statement (maximum of 2 pages) with examples which demonstrate how you meet the requirements of the post, as set out in the job description and person specification.

Equality & Diversity Monitoring

To help Citizens Advice Scotland monitor equality and diversity statistics please return the Equality & Diversity Monitoring Form separate from your other application documents by emailing it to:

About the employer

The Scottish Association of Citizens Advice Bureaux – Citizens Advice Scotland. Scottish charity (SC016637) and company limited by guarantee (89892)

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