Income Maximisation Worker (NHS workforce) - full time, fixed term - Citizens Advice and Rights Fife (CARF)

Citizens Advice and Right Fife (CARF) is an independent and innovative advice organisation providing holistic advice and support to local people.  Our service continues to grow and expand, and we are now excited to recruit an Income Maximisation Worker, dedicated to NHS employees, to join our busy service delivery team. 

The successful applicant will deliver an income maximisation service to NHS employees in various health settings across Fife, providing personalised income maximisation advice and support to NHS employees.  This service will include assessing welfare benefit entitlement, budgeting assistance, and information on banking services and affordable credit.  The service will also actively refer both internally and externally where further issues are identified e.g. debt issues.

You will have a good standard of education, high quality personal skills and the desire to improve lives.  Experience of working in an advice giving capacity and/or a knowledge or interest in the social security system is essential for this post.

A clear understanding of the importance of excellence in service delivery is paramount to success in this role, alongside the drive to improve continuously and respond to the advice needs of local communities.

You will be able to communicate complex information in a manner easily understood, whilst always mindful of the aims and principles of the Citizens Advice Bureau and CARF. Committed and results driven, the successful candidate will be able to work independently as well as supporting the Financial Inclusion Team to deliver CARF’s vision and values.