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HMRC Project Adviser (Part Time, Fixed Term), CAB West Lothian

Job Details

Job title: 
Adviser
Employer: 
Citizens Advice Bureau West Lothian
Closing date: 
Wednesday 27 March 2019
Location: 
Livingston
Hours per week: 
25
Type of contract: 
Fixed term
Salary: 
£15340 per annum

More about the job

About the job: 

Citizens Advice Bureau West Lothian are seeking to recruit an experienced adviser to deliver an advice service to clients with HMRC related issues, the adviser will: -

 

  1.   Provide   advice and support to HMRC customers who need additional help and assistance
  2.   Engage   with clients who have digital inclusion issues, help solve their issues and   empower them to use HMRC systems.  This   will include referrals to agencies to improve IT skills

 

3          We will receive referrals by telephone or e-mail from HMRC extra help service.  This will provide assistance on complex issues such as HMRC PAYE issues, special relief and appeals

The successful applicant will have experience of advising on tax HMRC issues and carrying out casework on behalf of clients.

 

The applicant will also have excellent communication skills and the ability to work to targets/deadlines and have experience of producing reports for funders.  Also required is proficiency in Word, Excel, e-mail and have knowledge of using a case management/recording system.

How to apply: 

For an application pack contact Fiona on 01506 436132 or e-mail

Fiona.MacPherson@CABWestLothian.casonline.org.uk.