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Helpline Adviser (Debt Advice Journey Programme), full time - Musselburgh Citizens Advice Bureau

Job Details

Job title
Helpline Adviser (Debt Advice Journey Programme)
Closing date
Friday 7 May 2021
Musselburgh. During Covid home working is permitted.
Hours per week

More about the job

About the job

The Debt Advice Journey Programme project aims to open up the high quality, free, impartial advice that both CAB’s in East Lothian provide.  Digital assistance will enable an early resolution for many individuals. The project will explore the extent to which complex debt cases can be handled remotely.

The Helpline Advisers are the first point of contact with clients who access the service from anywhere in Scotland through a dedicated telephone helpline. They will handle casework related to debt cases presented on the helpline.

The specialist debt helpline service is being run by 2 local bureau, and the money helpline advisers will work collaboratively across bureau boundaries in East Lothian.

How to apply

Closing date is Friday 7 May 2021 at 5pm.

For details on how to apply please contact Gayle Bell

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