Development Officer - Citizens Advice Scotland

We are currently looking for a part-time Development Officer to join the development team.

The Development Officer role is responsible for working with local Citizens Advice Bureaux (CAB) and Citizens Advice Scotland (CAS) colleagues to develop the service in Scotland locally, regionally and nationally.

Based in Glasgow much of the post holder’s time is spent out in the bureaux working with volunteers and paid staff. The post is varied, interesting and supports a national network that works with some of the most vulnerable people in Scotland.

Development Officers assist Citizens Advice Bureaux in providing a high quality, accessible and well managed service by advising and supporting bureaux boards of directors and managers. 

It is crucial for the role to have an understanding and awareness of the voluntary sector and experience of working with Boards.  In addition, the job holder needs to have demonstrable experience of managing or developing services and projects.  They need to have the ability to identify risks, plan strategically and make sound decisions and recommendations to Citizens Advice Bureaux with support from the Development team.  All this will be backed up with excellent communication skills, including the ability to persuade and influence key stakeholders.  The job holder will need to be flexible as they will be required to attend evening meetings.

Employee benefits

Citizens Advice Scotland offers excellent terms and conditions, including a total of 40 days leave (including public holidays) and a pension scheme with an 8% employer contribution. We have a flexitime scheme which enables our employees to work flexibly in line with organisational requirements, and as an inclusive employer we are happy to consider other flexible working arrangements where appropriate. For more details of some of the other benefits on offer to our employees, please see the section on Employee benefits in the Application Pack.