Data Quality Analyst - Citizens Advice Scotland

The Citizens Advice network in Scotland is the largest independent advice service in the country. Citizens Advice Scotland is a charity within this network – we act as a national organisation supporting and representing the service as a whole and the interests of citizens. At the heart of the network there are 59 individual citizens advice bureau across Scotland, all operating as independent charities in their own right, which focus on providing support and advice directly to clients. Each of these organisations is a member of Citizens Advice Scotland. We believe that every citizen should have access to free, impartial and confidential advice that helps them make informed decisions, whenever they need it and however, they choose to access it.

Our vision is for a Fairer Scotland where everyone has the advice and information they need to realise their rights, and that the barriers to accessing those rights are effectively challenged.

Our Network mission:

• We help people navigate systems and access their rights
• We build resilience in local communities
• We support the realisation of human rights
• We help change policies and practices to ensure they work for people

About the job

The Data Quality Analyst is responsible for supporting data quality work and for undertaking analysis and producing reports to support performance management, decision making and reporting to funders.  Working within a small Data Team the successful candidate will actively contribute the provision of support to the Citizens Advice Network in Scotland. The Network relies upon on high quality data and information in order deliver high quality advice service and also to drive our influencing work that aims to improve public policy and service delivery. The successful candidate will help contribute to delivering on this through data quality work, records management and overall data governance. This role offers you the opportunity to work at the heart of supporting Scotland's largest independent advice network and to make an invaluable contribution to citizen’s lives. 

Over the next year the team will be working on improving our data quality processes and exploring the potential of technology such as Power BI. This is a good opportunity for someone with some experience of working with data to develop their career, or for a recent graduate of a relevant discipline who is looking to apply their knowledge.

For more information, please refer to the Job Pack which can be downloaded on our vacancies page.

Employee benefits 

Citizens Advice Scotland offers excellent terms and conditions. We want our people to have a great work life balance and we have designed our working practices and benefits to support this.  Here are some of things our employees benefit from:  a 35-hour full time working week, 40 days annual leave, genuine flexibility in working hours with a flexi-time system, and blended/hybrid working opportunities for every role. For more details of some of the other benefits on offer to our employees, please see the section on employee benefits in the job pack.

Citizens Advice Scotland is committed to promoting diversity and inclusion.  We offer a range of family friendly, inclusive employment policies and flexible working arrangements to support all our staff. We are also committed to equality of opportunity for all and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

CAS provides options for blended working to allow employees to balance their time attending the office with time working from home.  The number of days you will be able to work from home each week will be dependent on your job role and can be discussed as part of the recruitment process.

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