Business Development Officer - Citizens Advice Scotland

The Citizens Advice network in Scotland is the largest independent advice service in the country. Citizens Advice Scotland is a charity within this network – we act as a national organisation supporting and representing the service as a whole and the interests of citizens. At the heart of the network there are 59 individual citizens advice bureau across Scotland, all operating as independent charities in their own right, which focus on providing support and advice directly to clients. Each of these organisations is a member of Citizens Advice Scotland. We believe that every citizen should have access to free, impartial and confidential advice that helps them make informed decisions, whenever they need it and however, they choose to access it.

Business Development across Citizens Advice Scotland and the bureaux Network provides a vital capability to meet our strategic aims and to support the Network’s ambitions as well as to secure the future of our services.

The business development function aims to build capacity across restricted, un-restricted and re-commissioning funding streams by undertaking a business development and income generation role at a national, regional, and local level. In this role, you will support the development of new funding opportunities and revenue, sustaining existing income as well as monitoring, and reporting on partnerships. 

Working in partnership with the bureaux you will support the development of compelling propositions to funders. You will take a lead role in co-ordinating our business development systems and processes. You will also build and maintain the knowledge hub to ensure it is kept up to date and can provide the necessary intelligence, data and relevant information to create proposals and bids as well as share this information with the bureaux. This role is a full time and fast paced role.

This is an exciting time to join our business development team, where you have the opportunity to make a difference. Our services are even more critical now than ever before in helping those in need and are essential in helping citizens receive the necessary advice and support during these unprecedent times.

For more information, please refer to the Job Pack which can be downloaded on our vacancies page.

Employee benefits 

Citizens Advice Scotland offers excellent terms and conditions. We want our people to have a great work life balance and we have designed our working practices and benefits to support this.  Here are some of things our employees benefit from:  a 35-hour full time working week, 40 days annual leave, genuine flexibility in working hours with a flexi-time system, and blended/hybrid working opportunities for every role. For more details of some of the other benefits on offer to our employees, please see the section on employee benefits in the job pack.

Citizens Advice Scotland is committed to promoting diversity and inclusion.  We offer a range of family friendly, inclusive employment policies and flexible working arrangements to support all our staff. We are also committed to equality of opportunity for all and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

CAS provides options for blended working to allow employees to balance their time attending the office with time working from home.  The number of days you will be able to work from home each week will be dependent on your job role and can be discussed as part of the recruitment process.

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