Consultation response on the Work Capability Assessment for Employment and Support Allowance.
The WCA, both in terms of its delivery and results, is the aspect of ESA that has caused the vast majority of issues for our clients. We are concerned that the WCA is both failing our clients and creating a significant burden on bureau resources. In order to mitigate these effects, the WCA should itself be assessed and reformed to ensure that it is fit for purpose for the impending Incapacity Benefit migration. Without reform, the WCA and its problems threaten to adversely affect the thousands of Incapacity Benefit claimants who will take the WCA each week for the next four years.