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Voices from the frontline: welfare changes

Personal experiences of the welfare changes introduced in April 2012

This briefing details case studies of CAB clients that are experiencing problems due to welfare changes that came into force just six weeks ago on 6 April 2012, including changes to Working and Child Tax Credits and Contribution based Employment Support Allowance being time limited to 12 months.

The first of these changes was announced by the DWP in November 2011 and the second was a change introduced through the Welfare Reform Act.

These are the types of welfare changes already impacting on the citizens of Scotland and they are turning to their trusted, well known and established local CAB for help, support and free independent advice.

Keith Dryburgh and Jeanette Campbell
Publication date
May 2012
Publication type
Number of pages