Problems with Fuel Direct

Fuel direct is the common name for third party deductions from benefits for fuel debt. In 1996, there were 141,000 gas customers and 47,000 electricity customers on fuel direct. In 2006 this had fallen to 27,200 gas customers and 21,589 electricity customers. Fuel direct can be a very useful budgeting tool for some clients – contributing to arrears and ongoing fuel usage at a sustainable level.