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CAS response to How public funds can be used to support the mobility needs of disabled people consultation

Social Security Advisory Committee consultation

Citizens Advice Scotland welcomes the opportunity to respond to the consultation. Advice on disability benefits and mobility are among the most common areas of advice provided by Scotland’s CAB network. In 2018-19, Scottish CAB provided advice to clients on 47,133 issues related to the mobility component of Personal Independence Payment (PIP), and 5,050 related to the Disability Living Allowance (DLA) mobility element.


  • The Motability scheme is very popular amongst CAB clients who receive support from it, as seen by the impact it can have if a person loses entitlement to it.
  • Access to the Motability scheme is particularly important in remote rural areas of Scotland, where car access is essential so that people with mobility impairments are not left housebound.
  • The impacts of the loss of a Motability vehicle have included an increase in stress and detrimental impacts on health, a loss of independence and the prospect of accruing debt due to unaffordability of a car outwith the Motability scheme.
  • There is demand from people who receive the lower mobility rate of PIP, or who receive Attendance Allowance to access the Motability scheme.

CAS recommends:

  • The transitional support arrangements, that allow people to continue leasing a Motability vehicle for 26 weeks after their last DLA or PIP payment has been received, should be continued and extended to people who first joined the scheme after 2014.
  • People should not be required to return a Motability vehicle until at least eight weeks after any reconsideration and appeals process against a PIP decision has concluded.
  • People who receive the standard mobility rate of PIP or DLA, and people who receive Attendance Allowance should also be allowed to access the Motability scheme.
Rob Gowans
Publication date
December 2019
Publication type
Number of pages