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Calling for a halt to Universal Credit

Briefing from Citizens Advice Scotland

Citizens Advice Scotland is calling for a freeze in the roll out of Universal Credit (UC) until serious policy and administrative issues have been addressed, to ensure that the positive principles behind Universal Credit can be achieved.

Full Service Universal Credit has only been rolled out in a small number of areas so far. However, an accelerated roll out will take place from October 2017 that will see all areas in Scotland online by the end of 2018.

The issues with the Universal Credit roll out are currently affecting thousands of people across the country; we want a freeze in the roll out to sort out these problems before it potentially affects hundreds of thousands.

Rhiannon Sims
Publication date
September 2017
Publication type