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  1. 10 Dec 2015

    Holyrood Must Use New Powers To Create Fairer Welfare System

    Over a third of benefit claimants surveyed by Citizens Advice Scotland (CAS) in the last few months say they are ‘unable to get by’ on the income they receive, and regularly need the help of family, friends or foodbanks.

    The figures are published today (Thursday) as CAS sets out its vision of how Scotland’s new social security system should work, after the devolution of significant new powers through the Scotland Bill.

  2. 25 Nov 2015

    The Chancellor of the Exchequer has announced the UK Government’s Spending Review and Autumn Statement. It contains a number of changes to social security benefits. As has been widely reported, previously announced cuts to tax credits have been reversed (although not in their entirety), but the equivalent changes in Universal Credit remain. The Chancellor also announced changes to Housing Benefit, JSA and ESA.

  3. 25 Nov 2015

    Citizens Advice Scotland have responded to George Osborne's Autumn Statement

  4. 4 Nov 2015

    Citizens Advice Scotland has welcomed a report from the House of Commons Public Accounts Committee that calls on HMRC to produce a detailed plan setting out how and when it will provide an acceptable standard of customer service. In the first half of 2015, HMRC answered only 50% of the calls received by its contact centres.

  5. 22 Oct 2015

    Citizens Advice Scotland has welcomed Ian Duncan Smith’s announcement that benefit claimants will receive a ‘yellow card’ warning before having their benefits sanctioned. However the charity believes there are still many other flaws in the sanctions system, that it pushes many people into poverty, and that it still needs to be fully reviewed.

  6. 1 Sep 2015

    Citizens Advice Scotland has welcomed some of the measures in today’s Legislative Programme, highlighting in particular three areas on which the charity has been specifically lobbying Ministers over the last few years.

  7. 21 Aug 2015

    Scotland’s workforce are caught in a cruel trap of low incomes and poor working conditions, according to new evidence published today (Friday) by Citizens Advice Scotland.

    In a report to the Scottish Parliament’s Economy, Energy and Tourism committee, CAS reveals that the numbers of employment cases seen by Scottish CABs has risen by 12% in the last four years, and is now at its highest level ever. The most common cases include low pay, with-held wages, as well as unfair dismissal, bullying, exploitation, racism and discrimination.

  8. 19 Aug 2015

    Central Borders CAB, Peebles CAB and Roxburgh & Berwickshire CAB have launched a survival guide and pack to support people in the Borders faced with a crisis situation.

  9. 8 Jul 2015

    Citizens Advice Scotland have said the welfare cuts in today’s Budget will impact most sharply on those who are least able to cope, and that more people may be forced into poverty and foodbanks as a result.

  10. 22 Jun 2015

    Citizens Advice Scotland has expressed concern about the impact of further welfare cuts, following the Prime Minister’s speech today.

  11. 18 Jun 2015

    The Welfare Reform Committee met last week following visits by committee members to citizens advice bureaux across Scotland. The purpose of the visits was to learn about the work of bureaux and what issues clients present with, by listening to their experiences and sitting in on welfare benefit advice sessions.

  12. 30 Apr 2015

    CAS has submitted evidence to the Welfare Reform Committee's inquiry on women and welfare reform. This submission is based on a comprehensive analysis of client profile data from people who visited citizens advice bureaux in Scotland over a one month period (November 2014). It also based on evidence and case studies from bureaux which show the impact that different welfare reforms have had so far for people in Scotland.

  13. 10 Apr 2015

    Following an increase in the number of clients coming into the CAB with problems accessing medical evidence to support benefit applications, reconsiderations and appeals, the Stirling Social Policy Team decided to research the issue further.

  14. 24 Mar 2015

    Citizens Advice Scotland has backed the call by the UK Parliament’s Work and Pensions Committee today (Tuesday) for a full independent review of benefit sanctions. 

  15. 13 Mar 2015

    More than half of Scots who claim disability benefit will lose money in the latest shake-up to the benefits system, while many are experiencing great hardship and distress due to delays in the assessment process. That’s according to new evidence published today by Citizens Advice Scotland.

  16. 22 Jan 2015

    Commenting on the publication today of ‘Scotland in the United Kingdom: An enduring settlement’ by the UK Government, following the Smith Commission recommendations, Citizens Advice Scotland’s Chief Executive Margaret Lynch said:

  17. 20 Jan 2015

    Citizens Advice Scotland’s Chief Executive Margaret Lynch has written to the Secretaries of State for Scotland and Work and Pensions calling for a halt to the introduction of the new Personal Independence Payments (PIP) to claimants in Scotland in light of this benefit being one that will be devolved to the Scottish Government.

    Speaking just days before the draft legislation based on Smith Commission is due to be published, Margaret Lynch said:

  18. 7 Jan 2015

    Commenting on the Scottish Government announcement that a further year of welfare mitigation funding will be made available to Scottish Citizens Advice Bureaux in 2015/16, Citizens Advice Scotland Chief Executive Margaret Lynch said:

  19. 8 Dec 2014

    Senior figures from civic Scotland will meet in Glasgow Monday 8th December to launch a new group which aims to examine the impact of welfare reforms on Scotland, and bring forward proposals to fix the system.

  20. 17 Nov 2014

    In an opinion piece which originally appeared in The Scotland on Sunday, CAS Chief Executive Margaret Lynch set out CAS's position on the timetable for the devolution of welfare:

    IT IS said that unreasonable haste is the direct road to error, and one can’t help but wonder if the timetable set for the Smith Commission is entirely sensible given the complexity of issues it has to consider and the avalanche of responses from civil society organisations around Scotland.

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