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Dumfries Citizens Advice Bureau (DAGCAS)

Special notice

We are OPEN for appointments and a drop-in service. If you can contact us by telephone or through our website then you should continue to do so. This will be a quicker way of speaking to an adviser. If you are experiencing symptoms associated with coronavirus or are living with someone who is please DO NOT ATTEND any of our bureaux. People can access our essential services: • By telephone at 0300 303 4321 (Free from Landlines but from mobile may vary); • By email: fill out the enquiry form on our website at; • Universal Credit Help to Claim service at 0800 023 2581; • Money Talk Team (financial capability support) at 0800 085 7145.

Opening hours

9:30am - 4:30pm (closed 12:30 - 1:30pm)
9:30am - 4:30pm (closed 12:30 - 1:30pm)
9:30am - 4:30pm (closed 12:30 - 1:30pm)
Thursdays 9.30am - 7.00pm (closed 12:30 - 1:30pm) (Late night from the 29.04.21)
9:30am - 4pm (closed 12:30 - 1:30pm)


81-85 Irish Street
Dumfries DG1 2PQ

Get directions


0300 303 4321
For advice

Dumfries bureau can work with clients in a number of languages and has access to a telephone translation line.