WELFARE RIGHTS MONEY ADVICE WORKER (Permanent, Part Time), Clackmannanshire Citizens Advice Bureau

Clackmannanshire Citizens Advice Bureau is seeking an additional member of staff to join our expanding team.  The bureau was originally established in 1967 and provides free advice to residents of Clackmannanshire.

During the last few years we have expanded both paid and volunteer staff numbers and been successful in obtaining funding for a wide range of projects to assist our clients with NHS complaints, Housing Debt, Criminal Justice, Debt, Energy Advice, Financial Inclusion, Welfare Reform, Welfare Rights and Money Advice as well as a wide range of smaller projects, allowing us to provide a holistic approach to our client’s issues.

This new role of Welfare Rights Money Advice Worker is being funded by Clackmannanshire Council and is to provide comprehensive a Quality advice service for 16 year olds +  Via referrals from Clackmannanshire works for individuals who face multiple barriers to employment including Debt, lack of understanding of financial implications of taking up work and poor money management skills.

This is an excellent opportunity based at our recently acquired premises in Glebe Hall.

We are looking for a highly motivated person with the drive and enthusiasm to introduce and grow the role of Welfare Rights Money Advice Worker, providing advice, Mediation or Representation Tribunal or Court if required.

The successful candidate will encompass all aspects of the role by carrying an ongoing caseload, keeping comprehensive records, providing statistical data and providing written reports, whilst managing their own workload.  An understanding of the needs of our funders and their requirements is necessary.

Applicants require specialist knowledge of welfare rights, money advice, an understanding of project start-ups and excellent interpersonal skills as partnership working in the voluntary and statutory sectors are required.