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Water Policy Officer - Citizens Advice Scotland

Job Details

Job title
Water Policy Officer
Closing date
Sunday 27 January 2019
Hours per week
Type of contract
£24,000 - £28,000 per annum per annum, commensurate with experience

More about the job

About the job

Citizens Advice Scotland is the advocate for citizens and consumers in Scotland. We work over a range of areas covering social justice, financial health, communities and people first markets, undertaking research, policy and advocacy.

Citizens Advice Scotland uses the extensive data from our advice network, and other research, to inform our policy and advocacy work. This virtuous circle of advice and advocacy helps to deliver real change for people.  As well as our general advocacy role we are levy-funded to carry out advocacy work in the energy, post and water sectors.

Water Policy Officer plays a vital and active role, initiating research projects, writing a wide range of policy papers and engaging with external industry, political and government stakeholders.

Water Policy Officer also plays an important part in our work to improve outcomes for consumers.

The successful candidate will have a demonstrable knowledge and understanding of relevant policy areas across the UK and Scotland, including any associated regulations. You will also have a great ability to to effectively interpret quantitative and qualitative data as well as excellent analytical, written and oral communication skills.

For more information, please refer to the Application Pack which can be downloaded using the links below.

Employee benefits

Citizens Advice Scotland offers excellent terms and conditions, including a total of 40 days leave (including public holidays) and a pension scheme with an 8% employer contribution. We have a flexitime scheme which enables our employees to work flexibly in line with organisational requirements, and as an inclusive employer we are happy to consider other flexible working arrangements where appropriate.

How to apply


To apply for this role, please send completed copies of the Personal Details Form, along with your current CV to:



In addition, we ask you to provide a written statement with examples which demonstrate how you meet the requirements of the post, as set out in the job description and person specification.



Equality & diversity monitoring

To help Citizens Advice Scotland monitor equality and diversity statistics please return the Equality & Diversity Monitoring Form separate from your other application documents by emailing it to:

About the employer

The Scottish Association of Citizens Advice Bureaux – Citizens Advice Scotland. Scottish charity (SC016637) and company limited by guarantee (89892)