Job Details
More about the job
Clackmannanshire Citizens Advice Bureau is seeking a Volunteer Support Worker to join our team. The bureau was originally established in 1967 and provides free impartial advice on a wide range of issues to residents of Clackmannanshire.
During the last few years we have expanded both paid and volunteer staff numbers and been successful this year in acquiring more suitable premises in Glebe Hall, Burgh Mews, Alloa, FK10 1HS.
Role Purpose
This opportunity is for a Volunteer Support Worker to assist the General Services Coordinator and the Volunteer Development Officer with all aspects of Administration and Reception duties. The successful applicants will,
- Cover all aspects of reception duties
- With support of the Session Supervisor, implement client triage procedures, manage appointments and calendar
- Handle incoming & outgoing mail
- Provide admin support within the bureau to include recording and updating financial records
- Assist with the distribution of Training Materials
- Circulate training, conference and development opportunities
- Attend and take minutes at quarterly volunteer meetings
- Attend any training that the General Services Coordinator considers suitable
- Report directly to the General Services Coordinator
The Volunteer Support Worker will carry out other tasks within the scope of the post.