Senior Policy Officer (Markets) - Citizens Advice Scotland

The Citizens Advice network in Scotland is the largest independent advice service in the country. Citizens Advice Scotland is a charity within this network – we act as a national organisation supporting and representing the service as a whole and the interests of citizens.

We are currently looking for a full-time Senior Policy Officer (Markets) to join the Impact team. This post is offered on a permanent basis and is based in our Edinburgh offices. 

The Impact team at Citizens Advice Scotland seeks to achieve positive change through two main routes:

• Informing and empowering individuals to take action through information, education and campaigning
• Changing policy, practice and law

We work with governments, regulators and business at a UK and Scottish level on improving areas of particular detriment, undertake research and deliver awareness and education campaigns.  The Senior Policy Officer (Markets) will be responsible to deliver social change, determining Citizens Advice Scotland’s policy positions in the utilities sector in Scotland with a predominant focus on the Water sector.

The successful candidate will have demonstrable knowledge and understanding of relevant policy areas across the UK and Scotland, including any associated regulations. You will also have a great ability to effectively interpret quantitative and qualitative data as well as excellent analytical, written and oral communication skills.

This role offers an exciting opportunity to work at the heart of supporting Scotland's largest independent advice network.

For more information, please refer to the Job Pack which can be downloaded using the links below.

Employee benefits

Citizens Advice Scotland offers excellent terms and conditions, including a total of 40 days leave (including public holidays) and a pension scheme with an 8% employer contribution. We have a flexitime scheme which enables our employees to work flexibly in line with organisational requirements, and as an inclusive employer we are happy to consider other flexible working arrangements where appropriate. For more details of some of the other benefits on offer to our employees, please see the section on Employee benefits in the Job Pack.