Receptionist/Administrator (LTU Programme) - Glasgow North West Citizens Advice Bureau

This vacancy is only available through No One Left Behind LTU programme. All applicants MUST be resident in Glasgow, aged 25 years+ and 12 months or more out of work and not in education or training who would, without significant investment, struggle to secure/sustain employment and experience additional barriers to securing employment e.g. carer, BAME, disability etc. 

Offer of employment is subject to production of evidence of address, right to work, and unemployment status. 

This opportunity is for a Receptionist/Administrator to assist the General Services Coordinator with the smooth running of a busy reception by acting as the first point of contact, in person or by phone. Also, to provide administrative support across the organisation as required. 

The successful applicants will:

• Cover reception duties and act as first port of call for clients from across our diverse community
• Handling incoming/outgoing mail, and managing appointments
• Handling sensitive information to create accurate case records
• Offer administration support to the General Services Coordinator and other staff within the bureau
• Respond sensitively to the needs of the client
• Maintain confidentiality at all times
• Present a positive, welcoming image of GNWCAB
• Report directly to the General Service Coordinator 

The Receptionist/Administrator will carry out other tasks within the scope of the post.