Job Details
More about the job
The bureau invites applicants for a Volunteer Receptionist post currently required for whole days on Mondays & Fridays only to staff our “Drop-in” service.
Applicants should possess experience within the Voluntary sector, good communication skills & a calm, pleasant, confident manner. Experience of dealing with the public is essential.
Specific requirements of the work are as follows:
- Meet & greet clients at the door when doors open to the public.
- Take client details & assign queue numbers.
- Locate files if appropriate.
- Explain CAB operating systems to waiting clients (eg, likely waiting times, current adviser resources, etc.)
- Offer alternative assistance for clients if they are not able to wait.
- Keep advisers appraised of numbers of clients waiting, waiting times experienced & availability of interview rooms.
- Book appointments where necessary.
- Handle occasional potentially difficult clients with tact.
Travelling expenses are available for volunteer staff. Opening Hours are 09.00AM – 17.00 PM. Reception will allow clients entry at 09.00 AM.
You can download an application form from the link below or Applicants should contact us at :
1st Floor, 88 Bell Street, Glasgow G1 1LQ