You are here

Pension Wise Guidance Specialist (full time, fixed term) East Ayrshire Citizens Advice Bureau

Job Details

Job title
Pension Wise Guidance Specialist
Closing date
Friday 2 October 2020
To be confirmed
Working from home initially; based in Irvine and Kilmarnock once COVID-19 restrictions are lifted
Hours per week
Full time
Type of contract
Fixed term contract until 31 March 2021, with possibility of extension
£24,000 - £28,000 per annum

More about the job

About the job


Pensions are difficult, right? 

Or maybe you know your ‘annuity’ from your ‘flexible drawdown’? 

If you do, you could help people to get to know their pension options. East Ayrshire Citizens Advice Bureau is currently recruiting for a Pension Wise Guidance Specialist. Pension Wise is the free and impartial, UK Government backed service that provides help & guidance to those considering how to access their defined contribution pension pot(s). 

Working as part of our team, you will provide quality information & guidance to people over the telephone. On occasion, you may also be required to deliver face-to-face appointments in various locations. You will have a foundation knowledge of pension law, practice and products gained in a technical role as well as an understanding of the wider issues for those facing retirement, however, a full training will be provided. Strong communication skills and numerical ability are essential. 

The role is offered on a fixed-term basis until the end of March 2021, with the possibility of extension.


How to apply

To apply for this role, please complete the application form and email it to

About the employer

Each Citizens Advice Bureaux is an Equal Opportunity Employer.

Each Citizens Advice Bureaux is a registered charity and is a member of Citizens Advice Scotland (Scottish Charity No. SC016637).