More about the job
Based within our Head Office, the Patient Advice and Support Service Adviser will provide advice and information to clients with a wide range of complex and technical complaints regarding a variety of services provided by the NHS. Complaints may be received via the PASS National Helpline, our frontline office network or via email meaning the successful applicant must be comfortable with a wide range of communication methods.
Please see the Project overview sheet available on www.cabfife.org.uk/job-vacancies for further information on the work of the Patient Advice and Support Service.
You should be educated to a good standard and be able to evidence high quality personal skills. Experience of working in an advice giving capacity is desirable, but not essential.
We are committed to Equal Opportunities and applications are welcome from all communities.