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PASS Adviser (Part Time, Fixed Term), Citizens Advice and Rights Fife

Job Details

Job title
PASS Adviser
Closing date
Friday 1 June 2018
Hours per week
Type of contract
Fixed term
Fixed salary £24,645 (£19,716 pro-rata)

More about the job

About the job

Based within our Head Office, the Patient Advice and Support Service Adviser will provide advice and information to clients with a wide range of complex and technical complaints regarding a variety of services provided by the NHS.  Complaints may be received via the PASS National Helpline, our frontline office network or via email meaning the successful applicant must be comfortable with a wide range of communication methods.

Please see the Project overview sheet available on for further information on the work of the Patient Advice and Support Service.

You should be educated to a good standard and be able to evidence high quality personal skills.  Experience of working in an advice giving capacity is desirable, but not essential.

We are committed to Equal Opportunities and applications are welcome from all communities.

How to apply

An application pack can be downloaded from our website at

For a paper application form or for an informal discussion on the post please contact David Redpath on 01592 765408 or by email to