Job Details
More about the job
Citizens Advice Scotland (CAS), our 61 member Citizen Advice Bureaux (CAB), the Citizen Advice consumer service and the Extra Help Unit form Scotland’s largest independent advice network. Advice provided by our service is free, independent, confidential, impartial and available to everyone. We are champions for both citizens and consumers and in 2013/14 the Citizens Advice Service in Scotland helped over 330,000 clients in Scotland deal with over one million issuesoverall.
Citizens Advice Bureaux are local, independent charities that provide free and confidential advice and information whoever you are and whatever your problem. There is a Citizens Advice Bureau in almost every community in Scotland, across more than 250 locations.
CAS is currently recruiting for two Development Officers to join the Development Team. One of the roles is full-time and based in Glasgow, the other role is part-time and based in Edinburgh.
Development Officers are responsible for working with bureaux and CAS colleagues to develop the CAB service in Scotland locally, regionally and nationally and to assist bureaux to provide a high quality, accessible and well managed service by providing consultancy, advice and support to bureaux boards of directors and managers.
Each Development Officer has responsibility for a specific geographical area and will have significant responsibility for prioritising and scheduling their own work on a day to day basis.
Understanding and awareness of the voluntary sector and experience working with Boards is crucial for the role.
In addition, the successful candidate will have demonstrable experience of managing or developing services and projects, including tendering and contract creation. They will have the ability to analyse effectively and plan strategically, considering all the options and taking them forward by making sound decisions and recommendations. All this will be backed up with excellent communication skills, including the ability to persuade and influence key stakeholders.
Flexibility will be required from the successful candidate as they will be required to attend evening meetings.
We offer excellent terms and conditions of employment including 30 days annual leave and 10 public holidays, flexitime and a pension scheme.
For more information please refer to the Job Description and Person Specification which can be downloaded using the links below.
Please refer to the Job Description which can be downloaded at the bottom of this page, and provide a written statement that addresses how you meet the requirements of the role as detailed in the person specification. In the written statement, please provide examples which demonstrate how you meet the requirements.
Please send the above written statement, along with your current CV and completed copies of the Personal Details Form and Equal Opportunities Monitoring Form to: recruitment@cas.org.uk
The Glasgow role is a re-advertisement, previous applicants need not apply.
Citizens Advice Scotland is the national umbrella body that provides support services for Scottish citizens advice bureaux and collates client case evidence to shape policy in Scotland and the UK. In particular, CAS:
- Provides a range of services and the best possible advice and support to its member bureaux to meet the needs of existing and potential clients
- Sets quality standards and audits bureaux compliance with these standards
- Is the voice of the CAB Service in Scotland and its clients to raise the profile of the service and make changes to social policy.
Citizens Advice Scotland is an Equal Opportunity Employer and has Investors in People accreditation.
The Scottish Association of Citizens Advice Bureaux – Citizens Advice Scotland (Scottish Charity Number SC016637)
