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Debt Advisor (full time, fixed term) Airdrie CAB

Job Details

Job title
Debt Advisor (North Lanarkshire Community Legal Services)
Closing date
Tuesday 19 June 2018
Hours per week
Type of contract
Fixed term

More about the job

About the job

Main Purpose: To provide Advice Specialist Level Debt Advice, assistance and negotiation to clients under the remit of the North Lanarkshire Community Legal Services project.


North Lanarkshire Community Legal Service

North Lanarkshire Community Legal Service is grant funded by the Scottish Legal Aid Board and managed by Airdrie Citizens Advice Bureau in partnership with Motherwell and Wishaw CAB.

Under the grant fund, the project employs one full time solicitor, one full time legal administrator, one lay representative, three part time debt advisers, two part time debt administrators, one part time coordinator and one part time simplified procedure adviser. The project also employs an additional full time solicitor and part time legal administrator as part of our initiative of developing Lanarkshire Community Law Centre.

The main aim of the grant funded project is to assist those facing homelessness through mortgage repossession and repossession of a tenancy either by referring clients to an appropriate source of assistance or by providing assistance directly through NLCLS Advisers and Solicitors. We assess eligibility for legal aid and refer clients to a local solicitor. If clients are not eligible for Legal Aid, we may be able to provide Legal Advice and/or representation on matters within our remit. We also offer additional debt advice through our Debt Advisers. 

Our In-court Advice Service can provide information on the court procedures and negotiate with the other party in the action.  We help clients prepare their case assisting with the completion of court documents.  In some cases we will provide representation in Court or refer clients to the appropriate agency/organisation. 

Our North Lanarkshire Community Legal Service Simplified Procedure Adviser can provide information relating to court practice and procedure or may refer clients to another agency/organisation where appropriate. The Simplified Procedure Adviser may be able to provide representation in limited circumstances. 


How to apply

Please return a completed application form marked “Confidential” by email or post to:-

Bureau Manager

Airdrie Citizens Advice Bureau

14 Anderson Street


Closing Date for application:  Midnight 19th June 2018

About the employer

Airdrie CAB was formed in 1971 and became a Charitable Company Limited by Guarantee in 1995.  It is a member of the nationally recognised brand of Citizens Advice Bureau (CAB) and has continued to develop in response to the needs of the residents of Airdrie, North Lanarkshire and surrounding areas.  The organisation is a member of the umbrella body Citizens Advice Scotland that provides guidance and support to all Citizens Advice Bureau in Scotland (CAS).  The twin aims of the service are:

  • To provide the advice people need for the problems they face
  • To improve the policies and practices that affect people’s lives.

Airdrie CAB is well placed to recognise trends and identify particular needs and lack of services for specific groups.   Enquiries are across a wide range of fields, and clients expect high quality advice and assistance (including representation at tribunals and in Court when appropriate) on what are, at times, highly complex matters.  The main enquiries at the present time relate to problems with welfare benefits and money; employment; goods and services; housing; and family and personal situations

The Bureaux is open Monday to Friday 9.00 until 16.30 with an evening surgery once per week 16.30 to 19.30.  We have a team of 23 core and project staff and in addition we have over 24 volunteers, the bureau provides a free, confidential, independent and impartial service for community residents on a wide range of issues including: 

  • Debt and money
  • Welfare Rights
  • Consumer issues
  • Immigration
  • Employment and workforce problems
  • Housing
  • Relationship and family issues
  • Discrimination
  • Health services
  • Legal rights & responsibilities

Airdrie CAB is a trusted and well respected organisation. It enjoys high levels of client satisfaction and the excellence of its training programme is widely recognised. Its volunteer workforce and paid staff are fully committed and strive, with limited resources, to provide the advice sought by thousands of clients each year.

It is recognised as a Charity with Office of the Scottish Charity Regulator (SC12238), and operates as a Company Limited by Guarantee (157177) and is registered with Financial Conduct Authority (FRN 617437).

For a full overview of all our services and current work, please visit our website at: