Bureau Manager (Permanent, Full Time), Shetland Islands Citizens Advice Bureau

An enthusiastic, socially aware person with good communication skills and the ability to manage a large team of volunteers and paid staff are prerequisites for this demanding position. In addition to responsibility for the provision of our high quality information and advice service you will also project manage a number of other innovative services delivered by the bureau. You will have a minimum of 3 years managerial experience of staff recruitment and supervision plus the monitoring and maintaining of casework systems and procedures. You must have financial management expertise with experience of budget setting and control, and knowledge of computer systems. Excellent communication, presentation and organisational skills and an ability to work with the media are essential.  Must be able to travel throughout Shetland and occasionally to the mainland.  The successful applicant will be required to attend some meetings outwith normal hours, for which the time will be reimbursed.