CAS commissioned research to examine the wraparound, holistic nature of advice the network gives, and to examine patterns and crossovers in different types of advice.
Some of this research was used in the Essential Community Services briefing produced for bureaux to engage with new council administrations and we can now publish the full original report, downloadable below.
The report groups advice codes into multiple “clusters” which show common areas of overlap between advice and comprises qualitative analysis with advisers as well as considering how people access this advice.
Due to the large size of the report, it cannot be uploaded to our website; therefore, if you would like a copy of the report please contact research@cas.org.uk. An associated piece of qualitative work, which involved focus groups with CAB staff and interviews with clients, can be downloaded below.