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Consumer Scams

Briefing paper 12

With 81,984 enquiries about consumer-related issues brought to Scotland’s bureaux in 2003/2004, consumer scams are an issue clients and advisers are all too familiar with. Clients have been targeted with a number of sophisticated techniques, via post, email and telephone. The kinds of scams brought to bureaux range from the promise of prizes for the cost of a small claim fee, to the targeting of small business with fake information which demands fees for registration under the Data Protection Act.

Publication date
July 2005
Publication type