The work of the Citizens Advice Service in Scotland helps our clients access the advice they so dearly need, but we do so much more.
The work of the citizens advice service in Scotland service helps our clients access the advice they so dearly need, but we do so much more. We provide information, advice, support, education and empowerment. A lot of that is due to the additional consumer responsibilities we have taken on over the past two years.
That means the well-known and well trusted Citizens Advice Service in Scotland has become the champion for both consumers and citizens across the country.
Our work has already increased the connection between the issues of our clients and the solutions and that is clear in our recent work on benefits, payday loans, energy, delivery charges, used cars, and employment issues. This document outlines some of our work in these areas over the past two years.