You are here

Advice in Scotland

The issues on which people are turning to the Citizens Advice network in Scotland for help.

The report analyses the levels of advice given across the Scottish Citizens Advice network in the last financial year.

The data reveals:

-          More than a doubling of advice given on Universal Credit in 2018/19

-          Over 100,000 debt cases in the past year

-          Over 40,000 employment cases, with pay and entitlements the top concern

The report also reveals that the network made over 13,000 referrals to food banks in 2019.

In 2018/19 the network helped over a quarter of a million people with over 700,000 individual pieces of advice, releasing over £130million in financial gains for people.

In addition to that, the Advice for Scotland website received over 3.7million page views from 1.5 million unique visitors. 

Publication date
December 2019
Publication type
Number of pages