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Dundee Citizens Advice Bureau

Special notice

Our bureau is open for appointments only. Following government guidance we can only offer a face to face appointment if your issue is regarding welfare, debt or income maximisation and only if you are unable to access us by telephone or e-mail. If you require assistance to complete benefit forms it may be possible to book an appointment. Any paperwork or forms which are to be handled by our advisers must be delivered to the bureau prior to your appointment either electronically or at least 72 hours in advance of your appointment. We must stress that we are experiencing a high demand for our services and if you can contact us by telephone or e-mail you should continue to do so. This will be a quicker way of speaking to an adviser. If you or someone in your household are experiencing symptoms associated with coronavirus please do not attend the bureau. People attending for appointments will have to follow the procedures which have been put in place to maintain a safe and healthy environment. To book an appointment phone: 01382 214633. We will of course continue to follow government guidelines and these arrangements will be subject to on-going review. We are exceptionally busy during these challenging times and appreciate your patience. You can access our essential services: By telephone at 01382 214633; By e-mail using our contact page at; Universal credit help to claim service at 0800 023 2581; Money Talk Team (financial capability support) at 0800 085 7145; use our information system to find out the answer to your enquiries

Opening hours

09.00 - 17.00 (Drop In Sessions 09.30 - 12.00 and 13.00 - 15.00)
09.00 - 17.00 (Drop In Sessions 09.30 - 12.00 and 13.00 - 15.00)
09.00 - 19.00 (Drop In Sessions 10.00 - 12.00 and 13.00 - 15.00)
09.00 - 17.00 (Drop In Sessions 09.30 - 12.00 and 13.00 - 15.00)
09.00 - 17.00 (Drop In Session 09.30 - 12.00)


Dundee Central Library
Level 4 Wellgate Centre
Dundee DD1 1DB

Get directions


01382 214633
01382 431 590
Tracy McNally
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