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Publications

  1. the impact of the IB/ESA migration on Scotland's people, communites, and services
    Keith Dryburgh
    Publication date:
    February 2012

    A report into the effect of the migration from Incapacity Benefit to Employment Support Allowance on Scotland's claimants

  2. Sarah Beattie-Smith
    Publication date:
    February 2012

    Submission from Citizens Advice Scotland to the UK Government Insolvency Service consultation on Bank Accounts for Bankrupts.

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  3. Matt Lancashire
    Publication date:
    February 2012

    The key priority areas for citizens advice bureau clients primarily relate to the work of the OFT in the consumer credit and financial products markets. This response outlines the areas of work which we would like to see the OFT continue as priorities, and highlights areas of concern for further consideration by the OFT.

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  4. Publication date:
    January 2012
  5. Keith Dryburgh and Matt Lancashire
    Publication date:
    January 2012

    A briefing to Scottish MPs on the seven amendments to the Welfare Reform Bill brought forward and passed by the House of Lords prior to the Westminster debate on the 1st February 2012. The briefing looks at the negative impact of the bill on the people, society and economy of Scotland, and discusses ways in which the proposed amendments would decrease these impacts.

  6. Publication date:
    December 2011

    Citizens advice bureaux advised on 25,769 new legal issues in 2010/11; an increase of 7% on the previous year. Additionally, bureaux reported a significant increase in the assistance they are providing in benefit appeals, helping clients to complete over 12,000 welfare tribunal documents, and representing clients at 3,312 welfare tribunals(an annual increase of 58%). CAS welcomes the opportunity to respond to this consultation on the creation of a Scottish Civil Justice Council.

     

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  7. Keith Dryburgh
    Publication date:
    December 2011

    Advice in Scotland 2010/11 is Citizens Advice Scotland’s state of the nation report on the problems that people are experiencing across the country. 

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  8. Problems with delivery of online purchases to consumers in remote and rural Scotland
    Sarah Beattie-Smith
    Publication date:
    December 2011

    This evidence report explores the experiences of consumers in rural and remote areas of Scotland, who are often refused delivery or charged more than people in urban areas when ordering goods online.

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  9. Publication date:
    November 2011

    This the fourth in our series of briefing sheets based on the report Being Young Being Heard, and focuses on specific issues that young people are facing in regards to employment - particularly in the current economic climate.

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  10. Keith Dryburgh
    Publication date:
    October 2011

    Submission from Citizens Advice Scotland to the Finance Committee scrutiny of the Scottish Government’s Spending Review 2011 and Draft Budget 2012-13

  11. Keith Dryburgh
    Publication date:
    October 2011

    Submission from Citizens Advice Scotland to the Infrastructure & Capital Investment Committee: Scrutiny of the Scottish Government’s Spending Review 2011 and Draft Budget 2012-13

     

  12. Keith Dryburgh
    Publication date:
    October 2011

    Submission from Citizens Advice Scotland to the Local Government and Regeneration Committee Scrutiny of the Scottish Government’s Spending Review 2011 and Draft Budget 2012-13

  13. Matt Lancashire
    Publication date:
    October 2011

    Crisis Loans and Community Care Grants are to be devolved to Scotland. This response to the consultation advised Scottish Government how successor arrangements might operate in Scotland.

     

  14. Keith Dryburgh
    Publication date:
    October 2011

    Submission from Citizens Advice Scotland to the Justice Committee: Scrutiny of the Scottish Government's Spending Review 2011 and Draft Budget 2012-13

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  15. Publication date:
    October 2011

    Part of our series of briefing sheets based on the report Being Young Being Heard, this sheet focuses on the problems young people face with benefits.

  16. Scams and their victims
    Lucy Manson
    Publication date:
    October 2011

    A report on the impact of scams on the most vulnerable in society. 

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  17. Keith Dryburgh and Matt Lancashire
    Publication date:
    October 2011

    CAS's submission to the Scottish Parliament Health & Sport Committee, which will be scrutinising the UK Welfare Reform Bill Legislative Consent Motion, gives detail on the impact of aspects of the bill to Scotland’s people, services and economy. In addition it sets out our arguments for the establishment of a Scottish Parliament Welfare and Benefits Committee and our position on the LCM.

  18. Matt Lancashire and Keith Dryburgh
    Publication date:
    October 2011

    CAS has prepared a briefing on the impact of the welfare reform bill on Scotland’s people, services, and devolved areas and called for the Scottish Parliament to set up a Welfare Reform Bill Committee.

  19. Publication date:
    September 2011

    CAS’s response to the government consultation on the simplification of the consumer landscape, including the transfer of Consumer Direct's advice-giving work to Citizens Advice Scotland and Citizens Advice (England and Wales) in April 2012.

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  20. Publication date:
    September 2011

    This briefing from our series on the problems facing young people in Scotland looks at housing issues.

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