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  1. 14 Apr 2015

    Citizens Advice Scotland has welcomed the fine imposed on Clydesdale Bank by the FCA, for the bank's poor record on Payment Protection Insurance.

    CAS spokesman Keith Dryburgh says:

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  2. 10 Apr 2015

    Following an increase in the number of clients coming into the CAB with problems accessing medical evidence to support benefit applications, reconsiderations and appeals, the Stirling Social Policy Team decided to research the issue further.

  3. 1 Apr 2015

    Ayr Academy emerged victorious from this year’s Scottish Young Consumer Quiz Final, and will go on to represent Scotland in the UK final. The 2015 event, held at the Scottish Parliament, was the third Young Consumer competition in a row that Citizens Advice Scotland’s Community Action Team has supported. CAS CEO Margaret Lynch formally opened the competition, as well as handing out certificates and prizes to all participants at the end of proceedings.  

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  4. 27 Mar 2015

    The introduction of fees for Employment Tribunals has stopped thousands of Scots from challenging rogue employers – according to new evidence from Citizens Advice Scotland.

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  5. 24 Mar 2015

    Citizens Advice Scotland has backed the call by the UK Parliament’s Work and Pensions Committee today (Tuesday) for a full independent review of benefit sanctions. 

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  6. 13 Mar 2015

    More than half of Scots who claim disability benefit will lose money in the latest shake-up to the benefits system, while many are experiencing great hardship and distress due to delays in the assessment process. That’s according to new evidence published today by Citizens Advice Scotland.

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  7. 10 Mar 2015

    Citizens Advice Scotland has responded to today’s report by the Financial Conduct Authority, which shows that many Payday Lenders are failing to meet industry requirements on fair treatment of customers.

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  8. 9 Mar 2015

    Pension Wise will make use of Scotland’s full network of Citizens’ Advice Bureaux to deliver face-to-face guidance to the public.  The service will be co-ordinated and delivered by a dedicated group of bureaux, working across these locations, Citizens Advice Scotland has announced today. 

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  9. 24 Feb 2015

    The Competition and Markets Authority (CMA) has said today that payday lenders must improve the clarity of their products and actively help borrowers compare them with other lenders.

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  10. 23 Feb 2015

    Citizens Advice Scotland has urged the Scottish Government to consider the needs of consumers as their top priority when awarding its water supply contract.

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  11. 19 Feb 2015

    Citizens Advice Scotland has given its reaction to the report by the Competition and Markets Authority into the energy markets.

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  12. 11 Feb 2015

    Citizens Advice Scotland (CAS) has today welcomed steps by the Church of Scotland and others to set up credit unions as a low-interest alternative to payday loans and high street bank loans.

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  13. 5 Feb 2015

    The Scottish Government has announced an extra £20 million of funding for energy efficiency in the 2015/16 budget.

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  14. 5 Feb 2015

    Thousands of Scots face unfair working practices which leave them in desperate and miserable situations, according to new evidence from Citizens Advice Scotland (CAS).

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  15. 4 Feb 2015

    Citizens Advice Scotland (CAS) has welcomed the announcement of £20million in new funding for energy efficiency in the Scottish Budget today.

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  16. 22 Jan 2015

    Commenting on the publication today of ‘Scotland in the United Kingdom: An enduring settlement’ by the UK Government, following the Smith Commission recommendations, Citizens Advice Scotland’s Chief Executive Margaret Lynch said:

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  17. 20 Jan 2015

    Citizens Advice Scotland’s Chief Executive Margaret Lynch has written to the Secretaries of State for Scotland and Work and Pensions calling for a halt to the introduction of the new Personal Independence Payments (PIP) to claimants in Scotland in light of this benefit being one that will be devolved to the Scottish Government.

    Speaking just days before the draft legislation based on Smith Commission is due to be published, Margaret Lynch said:

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  18. A survey reviewing the practices of online retailers in Scotland.

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  19. 12 Jan 2015

    Scotland’s Financial Health Service (SFHS) was launched on 3rd December by the Scottish Government to provide a one-stop portal for people living in Scotland. The SFHS site aims to act as a hub of information and a signposting site directing people to the most appropriate organisation to get help.

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  20. 12 Jan 2015

    Commenting on the announcement from the Treasury this morning that Pension wise is the name being used by all those providing pensions guidance from April 2015 which includes Citizens Advice Scotland, Margaret Lynch, Chief Executive of Citizens Advice Scotland, said:

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