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Scottish Parliament

Citizens Advice Bureaux deliver frontline advice services through almost 300 service points across the country, from city centres to island communities.

In 2015-16 our CAB network of dedicated staff helped over 266,000 people deal with over 910,000 advice issues.  In this year, CAB recorded a financial gain for clients of over £119 million.

CAB record the issues that clients present with when they seek advice. This gives the Scottish CAB service a unique insight into how policies, practices, and processes are impacting on people in local communities across the country

Scottish Parliamentary Reports

Scottish Parliament Constituencies 2015-16 - two page profile providing national and local statistics.

Scottish Parliament Constituencies advice trends Apr to Sep 2016 - two page profile showing trends of advice compared to the national picture for the first 6 months of 2016-17.

Please note:

  • Citizens Advice Direct, the Citizens Advice Consumer Service and the Extra Help Unit are available to anyone in Scotland. We include their issue numbers in our overall statistics but not in profiles which are on a geographic basis.

  • Statistics produced by CAS are as at the time of exporting from CAB systems. Locally produced CAB statistics may therefore slightly differ.

  • CAB are represented in 30 of Scotland’s 32 local authority areas but not in South Ayrshire or Inverclyde. Therefore Scotland profiles are used for these areas, where appropriate.

Image: Contains Scottish Parliamentary information licensed under the Open Scottish Parliament Licence v1.0.