CAB Service partnerships

Citizens Advice Scotland and our member bureaux have a strong track record of partnership working to deliver advice to some of Scotland's most vulnerable people. Our projects seek to boost the capacity of local bureaux to provide specialist or enhanced advice, often targeting particular client groups. 

Armed Services Advice Project

   The Armed Services Advice Project (ASAP) provides dedicated information, advice and support to members of the Armed Forces Community in Scotland.

Patient Advice and Support Service

The Patient Advice and Support Service (PASS) is delivered by the Scottish Citizens Advice Bureau (CAB) Service. The service is independent and provides free, confidential information, advice and support to anyone who uses the NHS in Scotland. It aims to support patients, their carers and families in their dealings with the NHS and in other matters affecting their health.

The service promotes an awareness and understanding of the rights and responsibilities of patients. It also advises and supports people who wish to give feedback, make comments, raise concerns or make a complaint about treatment and care provided by the NHS in Scotland.

Kinship care

All across Scotland, thousands of people care for children because their natural parents are unable to do so. These are often grandparents, aunts and uncles but can also be family friends. People who look after children in these kinds of circumstances are often known as ‘kinship carers’.